At SweetDream AI, we place great importance on confidentiality and protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our AI companionship platform.

1. Information Collected

We collect the following information when you use our site:

Account information (email address, username, password)
Profile preferences and customization choices
Chat conversations and interactions with AI companions
Payment information (processed securely through third-party providers)
Browsing data and usage patterns on our site
Device information and IP addresses

2. Use of Data

We use your personal information for the following purposes:

To provide and personalize our AI companionship services
To improve AI responses and user experience
To process payments and manage subscriptions
To contact you regarding your account or service updates
To enhance the platform and develop new features
To ensure security and prevent fraudulent activities
To comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share data with third parties only in the following cases:

With payment processors to handle transactions securely
With AI service providers to deliver our core functionality
With hosting and infrastructure providers (e.g., Vercel)
When required by law or to protect our legal rights
With your explicit consent for specific purposes

All third-party providers are bound by strict confidentiality agreements and data protection standards.

4. Data Security

We implement industry-standard security measures to protect your personal data:

End-to-end encryption for sensitive communications
Secure HTTPS connections for all data transmission
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Encrypted storage of personal and chat data

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

Right to access: Request a copy of your personal data
Right to rectification: Correct inaccurate personal information
Right to erasure: Request deletion of your data ("right to be forgotten")
Right to restriction: Limit how we process your data
Right to portability: Transfer your data to another service
Right to object: Oppose certain types of data processing
Right to withdraw consent: Revoke previously given consent

To exercise any of these rights, please contact us through our contact form.

6. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations:

Account data: Retained while your account is active
Chat history: Retained for service improvement, can be deleted upon request
Payment records: Retained for legal and tax compliance (typically 7 years)
Analytics data: Anonymized and aggregated after 90 days

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our site:

Essential cookies: Required for basic site functionality
Performance cookies: Help us understand how you use the site
Preference cookies: Remember your settings and choices

You can configure your browser to refuse cookies or alert you when cookies are being sent. However, some features may not function properly without cookies.

8. Age Verification

SweetDream AI is intended exclusively for users aged 18 and over. We do not knowingly collect data from minors. If we become aware that a minor has provided personal information, we will take immediate steps to delete such data.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through a notice on our website. Your continued use of the service after such modifications constitutes acceptance of the updated policy.

10. Contact

For any questions about our privacy policy or to exercise your rights, please contact us via our contact form.

Last updated: October 1, 2025

Privacy Policy